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Logistics Outsourcing: Customer Service Tips

Logistics Outsourcing: Customer Service Tips

by Rob O'Byrne | Nov 1, 2022 | 3PL, 4PL, 5PL, Business Improvement, Customer Service, logistics, outsourcing, Videos

Continuing our theme of Logistics Outsourcing. And in this episode, we talk about some common mistakes.      You can download the checklist here: https://www.logisticsbureau.com/logisticsoutsourcingchecklist/     Editor’s Note: The content of this...
9 Barriers to Optimal Inventory and How to Break them Down

9 Barriers to Optimal Inventory and How to Break them Down

by Rob O'Byrne | Oct 28, 2022 | Article, Business Improvement, inventory, Inventory - S&OP

Too much inventory in your distribution network? Inventory costs too high? Are profits too low? Stock-outs, availability issues, and SLOBs impacting service performance? These are all pervasive issues for supply chain operators worldwide—and are classic symptoms of...
Logistics Outsourcing: Service Specification

Logistics Outsourcing: Service Specification

by Rob O'Byrne | Oct 25, 2022 | 3PL, 4PL, 5PL, Business Improvement, logistics, outsourcing, Videos

Getting this right is an essential foundation to any Logistics Outsourcing activity. So make sure your RFP / RFT contains a great service specification, often called a Statement of Work (SOW).      Download a suggested Contents List for your Logistics...
What is Slotting and Why is it an Important Productivity Tool?

What is Slotting and Why is it an Important Productivity Tool?

by Rob O'Byrne | Jul 15, 2022 | Article, Business Improvement, Slotting, Supply Chain, warehouse

Slotting is the shorthand term for the process of allocating product, (SKU’s), to locations in the Warehouse according to business rules and product characteristics. It is normally restricted to the picking face or on-line locations only however it can impose some...
A Concise Guide to Inventory KPIs for Your Business

A Concise Guide to Inventory KPIs for Your Business

by Rob O'Byrne | Jan 7, 2022 | Article, Business Improvement, Inventory - S&OP, KPI, Performance Measurement - KPIs, Supply Chain KPIs

Every article we publish covering logistics and supply chain KPIs piques our website visitors’ interest and receives a wealth of positive feedback. In addition, those articles inevitably stimulate readers to post questions, which, over time, we try to answer in...
How to Deliver Customer Satisfaction and Service at the Lowest Cost

How to Deliver Customer Satisfaction and Service at the Lowest Cost

by Rob O'Byrne | Jan 29, 2021 | Article, Business Improvement, trends

    In this article we will look at the topic of customer service: getting it right in your business, understanding the implications for your distribution network, and how you can extract more value—and get more cost—out of your business. Do you have...

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