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Omnichannel Retail and the Cost to Serve Online Customers

Omnichannel Retail and the Cost to Serve Online Customers

by Rob O'Byrne | Jun 18, 2021 | Article, Cost to Serve, Supply Chain

In the wake of the Coronavirus crisis, a significant number of retail enterprises have taken their business online, adding to the already vast array of online shopping opportunities for consumers. Ecommerce competition was already fierce before the pandemic curbed...

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